Privacy
Your business, your words.Here's exactly what we handle.
Last updated: 19 October 2026 · Applies to the Clioo iPhone app and getclioo.ai
Clioo is run by [Your business name, ABN] ("we", "us"). Clioo writes, films and edits short videos for your business. This page says what information Clioo handles, where it goes and why, in plain words. We follow the Australian Privacy Principles.
What we collect
- Your account. When you sign in with Apple or Google we receive your name, email address and a sign-in identifier. We never see your password.
- Your business profile. What you tell us about your business: what you do, your area, services, proof, offers and how you talk. You can edit or clear it at any time.
- What you ask for. The briefs you type, the scripts written for you, and the words of recordings you transcribe for editing.
- Purchases. Your credit balance and purchase history. Payments are processed by Apple (in the app) or Stripe (on the web); we never see your card number.
- Websites you point us at. If you use the website scan or the brand analyser, we fetch that site's public pages.
What stays on your device
Your videos stay on your phone. Filming, editing and the finished video all happen on your device. When Clioo AI plans an edit, we send the spoken words (the transcript) and a few still frames from your clips so it can see what to show where — never the video files themselves.
The AI
Clioo AI runs on Claude, by Anthropic. To do its work, we send Anthropic the content needed for each job: your brief and business profile, transcripts of your takes, a few still frames from your work clips, and the public pages of websites you ask us to read. Anthropic processes this to generate your scripts, edits, captions, music plans and analyses. We use Anthropic's commercial API, which does not use your content to train their models. Anthropic's privacy policy is at anthropic.com/privacy.
Where your information goes
| Who | What | Why |
|---|---|---|
| Anthropic (Claude) | Briefs, profile, transcripts, still frames, scanned public web pages | Writing and editing work you ask for |
| Apple | Purchase and sign-in records | App Store payments and Sign in with Apple |
| Sign-in record | Sign in with Google on the web | |
| Stripe | Payment details you give at checkout | Card payments on the web |
| Cloudflare | All server traffic | Clioo's servers run on Cloudflare |
We don't sell your information, we don't share it with advertisers, and we don't use third-party tracking in the app.
How long we keep things
- Generated scripts and edit plans: up to 30 days on our servers (so a dropped connection can recover them), then deleted. Your saved copies live on your device.
- Website scans: 2 days. Brand analyses: 30 days.
- Account, credit ledger and purchase records: while your account exists, and as required for tax law.
Deleting your account
In the app: Account, then Delete account. This deletes your account, profile, sessions, scripts, analyses and credits from our servers straight away, and revokes your Apple sign-in. Purchase records are kept in de-identified form where tax law requires it.
Your rights
You can ask us for a copy of your information, ask us to correct it, or complain. Write to [support email]. If you're not satisfied, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).
Changes
If this policy changes in a way that matters, we'll say so in the app before the change applies.